MSOURCE Exterior Services
MSOURCE's Exterior Services Division streamlines and improves the delivery of professional lawn maintenance and snow removal services to large, difficult to manage, corporate portfolios, sports turf and campus/park settings. MSOURCE consolidates, coordinates and standardizes all the driving factors required in delivering a successful lawn maintenance and snow removal program at superior service levels.
Exterior Services Delivered Across Multiple-Sites and Large Portfolios
For large and/or multi-site portfolios, providing lawn maintenance, landscape and snow removal services is much more than trimming hedges, planting trees, cutting grass or plowing and salting parking lots. As portfolios increase in size, the administrative burden has a measurable growth factor, thus driving up the ACTUAL cost to provide these services. Tracking of W-9’s, certificates of insurance Material Safety Data Sheets, verifying invoices, issuing checks... become full-time responsibilities. These are secondary responsibilities to the delivery of a detailed specification at service levels high enough to meet the standards of internal clients.
Exterior Services Provided by MSOURCE
MSOURCE expertly manages all of these tasks by:
- Lower cost for services
- Leveraging MSOURCE's client base and vendor network.
- Standardization of service specifications throughout their portfolio
- MSOURCE administers specifications across entire portfolios.
- Reduction of administrative work by in-house management
- One vendor to contract with and manage...MSOURCE
- Reduction of accounts payable activities
- One vendor to pay...MSOURCE
- Notifications
- MGROUP's real estate based accounting systems tracks all vendor requirements, sending notifications of any outstanding or expiring administrative requirement, i.e. certificate of insurance.
- Tracking Scheduled Maintenance and Daily Requests
- Tracking scheduled maintenance items and daily requests is absolutely essential in delivering lawn maintenance and snow removal services at superior service levels.
- Through the use of our on-line work order system, all scheduled maintenance tasks are pre-loaded into the system (i.e. fertilization 3x year) automatically dispatching work orders directly to the lawn maintenance staff on client approved, pre-determined dates.
- Daily requests are administered the same way however the on-site internal client has the luxury of entering the request directly on-online.
- Regardless of the work, all tasks are tracked and monitored for completion, ultimately measuring production rates against service levels.
- Measuring service levels
- Measuring service levels is a standard practice throughout all MGROUP divisions.
- Through the use of an on-line survey system, MSOURCE requests performance feedback from an unlimited number of respondents.
